(no title)
hkrgl
|
5 years ago
The fact that it's not a priority up the management chain is a red flag. Try speaking with the skip-level manager or higher to see if you get some attention. At the very least, I would ask for days off to compensate for a bad rotation.
Is fixing root cause prioritized? If you are just adding more alerts and not prioritizing fixing underlying issues, that's another red flag. Try to see if you and your team members can get your management to prioritize this. Having a group of people asking for this can be more effective than just one person.
If you have enough leverage, push back on new feature work until fixing oncall problems becomes a priority.
If all of this fails, leave - there are any number of places where oncall is not as much of a burden and/or you are compensated for your time.
Good luck!
No comments yet.