This is the kind of stuff Wikis (and wiki-likes) were made for. It's so frustrating when trying to find some references and stumble across the answer on random blog posts.
They self document what they did at work in their own private time. Companies engender this behaviour by calling them "heroes" or "MVP". Particular product/technology gets exposure, free (as in beer) advertising, and similarly as free digestible documentation (project walkthrough) from your staff.
If you forced employee to publish on a wiki, it would feel far too much like work. Having it on a privately owned public forum gives a sense of personal ownership and development.
It's no fun if you have to go through a multi step technical, managerial, docs team and legal review process where PM makes you include/exclude what they want to turn it into a marketing doc, your manager shuffles your priorities, the docs team makes you dumb it down, blow up the word count and remove external links and convert to .docx that will only be available to registered enterprise customers, and then finally legal tells you you can't write any of this anyway.
notretarded|5 years ago
If you forced employee to publish on a wiki, it would feel far too much like work. Having it on a privately owned public forum gives a sense of personal ownership and development.
throwaway3neu94|5 years ago
It's no fun if you have to go through a multi step technical, managerial, docs team and legal review process where PM makes you include/exclude what they want to turn it into a marketing doc, your manager shuffles your priorities, the docs team makes you dumb it down, blow up the word count and remove external links and convert to .docx that will only be available to registered enterprise customers, and then finally legal tells you you can't write any of this anyway.