Exporting -- unless I'm missing something, it's only possible to export a CSV for transactions matching a filter. For better or worse, QBO etc formats are the standard for importing a statement to reconcile and there's extra friction each month to import a CSV.
Misleading -- Tea Room (for us) does almost nothing which was advertised:
- Treasury was marketed to be available to everyone who isn't taxed as a sole proprietor. We're a non-profit, and found out after moving all our money that we weren't eligible. I asked support to clarify this, and it looks like they've removed /all/ information about eligibility from the site which is a small improvement I guess.
- There don't seem to be any startup deals for Tea Room members. There isn't anything on the page on the site for Tea Room.
- We haven't gotten any tea. (I don't actually care about that, but come on, it's in the name.)
We moved to Mercury because Treasury would have been immensely useful to us. In all other ways BofA is /fine/ and we would not have moved if it were advertised honestly. I think it's deceptive because none of this was obvious to us before we planned out a migration and wired the $270k over to get access.
Exporting - From my understanding the CSV format matches the QB specification. Are you saying that it matching the filters is an issue or that the format is incorrect.
Treasury for nonprofits - We only just launched Treasury (in December) and nonprofits are a relatively small part of our business so this hadn't come up during our alpha. I am going to investigate why our clearing house does not support nonpfotis, and make sure the restrictions is clearly stated.
Tea Room Deals/Perks - We recently launched this https://mercury.com/perks. Did you see this already and it doesn't match what you want or did you miss it?
Tea - We were revamping the tea packaging so it might be on pause right now. But we do really ship some pretty nice tea normally :).
The other thing that you get with tea room is free domestic + international wires.
Anyway, I can see why your experience was disappointing. I really appreciate the feedback and hopefully we can improve to deliver something better in the future.
Does it export in all formats likes he’s claiming it doesn’t? Can you point to documentation? Usually, and not always, when someone makes a shadiness it’s directionally hinting at someone.
We have a QB export compatible file. It's an export button on the top of our transactions page and has date, description, amount, status, bank description, reference and notes as column.
I don't think we have specific documentation of that feature, but I am happy to demo it. Our api documentation is here: mercury.com/api.
I am sure there is something specific Tyler was talking about. Would love to learn what it is so we can fix it.
tylermenezes|5 years ago
Misleading -- Tea Room (for us) does almost nothing which was advertised:
- Treasury was marketed to be available to everyone who isn't taxed as a sole proprietor. We're a non-profit, and found out after moving all our money that we weren't eligible. I asked support to clarify this, and it looks like they've removed /all/ information about eligibility from the site which is a small improvement I guess.
- There don't seem to be any startup deals for Tea Room members. There isn't anything on the page on the site for Tea Room.
- We haven't gotten any tea. (I don't actually care about that, but come on, it's in the name.)
We moved to Mercury because Treasury would have been immensely useful to us. In all other ways BofA is /fine/ and we would not have moved if it were advertised honestly. I think it's deceptive because none of this was obvious to us before we planned out a migration and wired the $270k over to get access.
immad|5 years ago
Exporting - From my understanding the CSV format matches the QB specification. Are you saying that it matching the filters is an issue or that the format is incorrect.
Treasury for nonprofits - We only just launched Treasury (in December) and nonprofits are a relatively small part of our business so this hadn't come up during our alpha. I am going to investigate why our clearing house does not support nonpfotis, and make sure the restrictions is clearly stated.
Tea Room Deals/Perks - We recently launched this https://mercury.com/perks. Did you see this already and it doesn't match what you want or did you miss it?
Tea - We were revamping the tea packaging so it might be on pause right now. But we do really ship some pretty nice tea normally :).
The other thing that you get with tea room is free domestic + international wires.
Anyway, I can see why your experience was disappointing. I really appreciate the feedback and hopefully we can improve to deliver something better in the future.
texasbigdata|5 years ago
immad|5 years ago
I don't think we have specific documentation of that feature, but I am happy to demo it. Our api documentation is here: mercury.com/api.
I am sure there is something specific Tyler was talking about. Would love to learn what it is so we can fix it.