[amwelles]

I got over this by having teammates who regularly asked for help in Slack. Suddenly, it felt very acceptable for me to do so. Our #dev channel is full of my coworkers and me asking and answering questions for everybody to see that we all need a nudge in the right direction from time to time. I think when that stuff gets hashed out in DMs or in other less public places, the new devs don’t realize it’s happening.

[shinkim0914]

This is why remote mature companies like Gitlab emphasize transparent communication and highly discourage private channels / DMs. Otherwise it is much easier for individuals to become silo-ed in a remote company than in a onsite company. Remote teams need to overemphasize transparent and public communication.

[solatic]

The flip-side of this is that the constant interruptions from the help channel prevent you from entering flow / getting deep work done.

I find that a balance can be managed if people are nudged to at the owner of the specific component they need help with, i.e. @guild-frontend or @owner-fooservice