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Google Chrome – Why I Hate It And Continue To Use It

101 points| jtaby | 15 years ago |jtaby.com | reply

107 comments

order
[+] wccrawford|15 years ago|reply
1) Downloads - I love the download bar. And the downloads tab lets you view the progress there, too.

2) Title Bar - You can actually drag using any empty space up there, including all that space to the right of the new tab button and around the close/maximize/etc buttons.

3) Massive Preferences List - Sorry, that's a feature. As for being hard to find what you want, without those options, you couldn't find it anyhow... Because it wouldn't be available.

4) Favicons - Humans are visual people... It's much easier to determine location by an icon than text.

5) Search Field - The complaint is that it covers some of the UI and you have to close it to use the page? Sooo... How does a massive search dialog work better? I've actually found very few sites that are rendered useless by that search field, but almost all are rendered useless by the giant box that all other browsers use.

6) Lack of Attention-to-Detail throughout - Still trying to find the 'broken gradient'. Everything looks fine to me.

7) Network tab - I find this tab massively useful. It (wait for it) let's me see what was transferred over the network. Surprise! No guessing if something munged the HTML or if it was transfered that way. No guessing what parameters were posted. Etc, etc.

Some of the criticism make sense, but most of it is just preferences or misunderstandings.

Oh yeah, the thing missing from her list of good points:

1) Stretchable text boxes. I use this all the time now. Especially on HN.

[+] carussell|15 years ago|reply
> Search Field - The complaint is that it covers some of the UI and you have to close it to use the page? Sooo... How does a massive search dialog work better? I've actually found very few sites that are rendered useless by that search field, but almost all are rendered useless by the giant box that all other browsers use.

I'm having trouble figuring out what you're talking about here. "All other browsers"? Safari and Firefox did away with the old big and centered find-in-page dialog box; they both use a find bar. I just downloaded Opera and checked it, too. It also uses a bar.

Regarding "rendered useless [in]… all other browsers", neither Opera nor Firefox obscure any part of the page with their find bars. Safari temporarily obscures the part of the page that exists in the space where the find bar appears, but still lets you scroll up to reveal that part if you really need to.

I realize people form an emotional attachment to their software of choice and get defensive, but ease up. This is baseless stuff you're speaking here.

[+] callahad|15 years ago|reply
6) Lack of Attention-to-Detail throughout - Still trying to find the 'broken gradient'. Everything looks fine to me.

It's definitely there. Open the Web Inspector, pop it out into a new window, focus another window or application.

Edit: Here's a side-by-side screenshot of the unfocused Web Inspector dialogs in Safari and Chrome: http://i.imgur.com/WftBr.png Also, it turns out that you can make it even worse by focusing the Web Inspector window, then moving an icon on your desktop: http://i.imgur.com/WvEIq.png Safari's Web Inspector handles both cases properly.

[+] ryannielsen|15 years ago|reply
The author's coming from Safari, where the search field is integrated into the page yet doesn't obscure content. It's a very well done implementation that doesn't suffer the problems of Chrome's overlay tab or a search dialog.

Also, Safari has resizable text boxes. I agree, they're wonderful.

[+] acon|15 years ago|reply
It is quite obvious that the article compares Chrome against Safari. This makes you objection to point 5 invalid, since Safari uses a search bar, not a search dialog and the thing you think is missing in the list of good points is something Safari has had forever.
[+] sigzero|15 years ago|reply
Still can't copy and paste images from Chrome to anything else on the Mac.
[+] callahad|15 years ago|reply
There are a couple of things to point out jtaby's critique of Chrome:

1. There's no small, unobtrusive way to monitor the progress of downloads.

Actually, in OS X, the Chrome icon in the dock has a small pie chart overlay during downloads that indicates both the number of pending downloads as well as the aggregate progress of all downloads. If your dock is hidden, you can quickly and easily check the progress by hitting Cmd-Tab. In Windows 7, the "tile" in the Windows "Dock" fills from left to right, like a progress bar, to show the aggregate status of downloads. You can also click on the in-progress download, dismiss the dialog, and the file will open once the download completes.

2. The large number of options makes finding what you want hard.

As mentioned, the search feature is handy, but not always sufficient. One nice aspect that gets overlooked is that the in-tab preferences are fully addressable: you can actually link to specific pages and panels. Though this doesn't help you find a preference in the first place, it does make communicating the location of known preferences much simpler.

3. The search field covers the content of the site, if you were searching and a match was under the field, or you wanted to click a link/button under the search field, you’re out of luck.

Actually, the search field will intelligently slide out of the way to reveal matched content that it covers. If you need to click something underneath it, you can hit Escape to dismiss it, and your previously entered text will be saved and pre-filled the next time you hit Cmd-F.

[+] jtaby|15 years ago|reply
Thanks a lot for your comment, callahad. I'll try to respond to your comments.

1. You're right, I hadn't actually noticed that until after I wrote the blog post. I think it's because I hide the Dock by default (still doesn't explain why I didn't notice it in the app switcher)

My point was, there are three places to manage downloads. I have to manually close the Downloads bar. Worst of all (and this is something I forgot to point out in the post) is that closing the downloads bar actually makes the browser window smaller!

2. You're right, there are nice parts of having the preferences be in the tab.

3. I didn't mean the search field covers search results, it covers the website's UI. Here's another example of it blocking the UI, this time in github: http://cl.ly/1t450T1S0s2J2V0I3O1W

[+] redthrowaway|15 years ago|reply
Favicons: This is by far my favorite feature of modern browsers, and I in no way apologize for loving them. They make bookmarks actually useful for sites you visit regularly. Take a look at my bookmark bar: [1] The favicons allow me to fit all of the links I visit regularly in one easily accessible, compact place. I don't care if they look "tacky", they're incredibly useful.

[1]http://min.us/l5aGM

[+] starwed|15 years ago|reply
I find it weird to even think of a bookmark bar anymore. At least in FF, the URL bar does such a good job searching history/bookmarks that I have no use for it, and I thought chrome was now in a similar position?
[+] jmreid|15 years ago|reply
Personal taste, I guess. I find your browser setup very distracting.
[+] planb|15 years ago|reply
My bookmarks bar looks quite similar. In fact, this is the main reason I'm using Chrome instead of Safari, though I really like the new features in Lion and therefore think about a new way to organize my bookmarks.
[+] mitchty|15 years ago|reply
Damn dude, I do the same thing, just not as.... extreme. Been using FF4 a bit lately, once Firefox gets tab/process separation I think I'm going to be on my way back there. I miss noscript like nothing else.

Here's mine, I've been having a fun time trying to figure out half of your bookmark bar, damn man.

http://i.imgur.com/mLKd5.png

[+] potatolicious|15 years ago|reply
My biggest complaint about Chrome: it's the year 2011 and it still doesn't support color profiles.

I mean, shit, Safari does, Firefox does, even IE does. As someone who loves photography and graphics, as Chrome usage takes over, the ability for people to view these works drops.

Why this hasn't been implemented (actually it has, it's been there in the dev branch since forever but has never made it into the regular release), is beyond me.

[+] ryandvm|15 years ago|reply
I'm sure it's a big deal for you, but surely you understand that this is a feature that only 0.5% of the population cares about. Most people are happy to watch 4:3 television stretched to fit their wide screen TVs and you can't believe that Google hasn't implemented color profiles?
[+] code_duck|15 years ago|reply
These are odd and rather subjective complaints. I see the author acknowledges that in the conclusion. I agree with the good part points, following are my opinions on the 'bad'.

I rather like the downloads UI - I was just wondering why Safari doesn't have a downloads tab like Chrome does. The separate window is a little clunky for me, esp. since OSX doesn't make it easy to cycle through tabs of a window with a keyboard shortcut (that I know of - Cmd-Tab does applications, Ctrl-tab does Safari tabs. How do you get the Download window with a keyboard shortcut?).

Preferences: what? Too many? I see Chrome as minimalistic in that area. IE, Opera, Firefox and Safari all offer just as many preference options or more.

favicons in the tabs: Is a bunch of text or icons a better solution for tiny tab markers? Icons make much more sense to me there.

The search field is superior to modal windows. I don't think it's better in Chrome than Firefox or Safari, but it's not worse. If you don't like it being over the content, close it.

The new tab page: isn't much different than any other browser, except for Firefox which lacks on entirely.

The tab bar: after complaining about favicons, now text in the tabs is labeled a problem: what's better?

Loading UI: Should we put a 64x64 animated icon in the upper right of the browser that cycles when the page is loading?

"Non-native behavior, Native look" : Why would you expect to drag anywhere other than the toolbar on an OSX window?

[+] papa_bear|15 years ago|reply
Cmd-` (tilde key) cycles between windows of an application
[+] d0m|15 years ago|reply
I really don't agree with the author's complain. Particularly the download window. I HATE when a new window popup when a download start when I use firefox. The chrome's way is so much better; you can easilly see the progress, click on it to open and even drag it. If you don't want to see that, you just close that bottom dialog. In fact, I really rarely use the download tab; only when I'm searching something I've downloaded.

I have to agree about the developer tools though, it's really not as polished as the rest. Probably because only developers use it and they don't mind as much? Or the product manager doesn't use it? I can't say.

[+] FilterJoe|15 years ago|reply
Chrome has been my primary browser for the last year and I have not noticed the majority of issues discussed in the post. Great eye for detail but I suspect most people won't notice most of these issues. I've found that Chrome easily beats Firefox and IE8 for the one thing most people care about most: Get right to work while the browser is not in your way. It's fast and uncluttered, and is more secure than the competition out of the box (though Firefox can be made more secure with extensions).

2 minor points:

If you don't like seeing favicons or other UI elements while reading, hit F11 for full screen mode. All browsers have this except Safari.

Put things in the "other" folder by dragging and dropping the favicons from the bookmarks bar. Useful for decluttering the bookmarks bar.

I wrote a detailed comparison of the 5 major browsers, here:

http://www.filterjoe.com/2011/03/15/best-browsers-2011-best-...

My take is that the latest version of all 5 browsers are very good, so it's a matter of finding the most suitable browser for each user. Based on the issues discussed, I suspect Opera might be preferred by the author.

[+] jtaby|15 years ago|reply
Thanks for the comment. I agree with almost everything you said, but I would add that Safari doesn't suffer from most of these issues, though it suffers from other problems.
[+] thisisblurry|15 years ago|reply
Feel free to let the Chrom(e|ium) authors aware of all of these "bugs" and "issues" here: http://code.google.com/p/chromium/issues/list

You might help yourself out if you increase your browser window's width beyond 500px. Sure, you did that for screenshot examples, but that's far from real-world usage (this is coming from someone who shuffles dozens of tabs around all day).

[+] nevinera|15 years ago|reply
>Notice that “Other Bookmarks” button? It’s empty. there’s the “»” button next to it, that shows me the “other bookmarks” which I can’t see because they don’t fit, but “Other Bookmarks” appaarently means something else. I assume it means regular bookmarks (not on the bookmarks bar), but I couldn’t figure out how to add a page to that list.

It doesn't appear to be very complicated. Control-D, or click on the star in your url bar (which means 'bookmark this'). Now change the folder dropdown to 'Other Bookmarks'. That's how you put stuff in the 'Other Bookmarks' folder. I can see how you'd have trouble figuring that one out...

[+] aerique|15 years ago|reply
I think the title bar issue is actually more of a window manager issue: I always use Alt+mouse movement[1] which has the added benefit that I don't have to move the pointer over to a special dragging area. I realize this is more of a Unix thing and not necessarily available on OSX.

Same goes for resizing in Awesome WM, which is well... awesome: WM key[2] + right mouse button + mouse move to resize. Written down it looks cumbersome, but it actually works really well.

[1] I think I use the WM key nowadays, it's muscle memory I can't actually remember! :-)

[2] One of the 'Windows' keys.

[+] carussell|15 years ago|reply
> I realize this is more of a Unix thing and not necessarily available on OSX.

I bought a Macbook a month ago, and window management being more cumbersome there when compared to properly-configured window managers from the rest of the world of Unix clones is pretty surprising and the third most annoying thing to me about my Macbook experience. (Where the second most annoying thing is the ~half second delay between lifting my finger from the touchpad and the actual release during a drag operation, and the first most is the lack of an equivalent for middle clicks.)

[+] Raphael|15 years ago|reply
Definitely a window manager issue. On Windows 7, the space between the tab and the top edge is 18px, which is plenty thick.
[+] akkartik|15 years ago|reply
"..if you have a lot of tabs open, you end up having to hunt for the tab you want.."

But that's true in any browser, no?

"..and you can’t read the title of the tab you’re on."

This part is true. I love how my firefox looks lately: https://profiles.google.com/u/0/akkartik#1104401391899068610.... I think it's taken all the good stuff of chrome's tab bar without the bad.

[+] masklinn|15 years ago|reply
> But that's true in any browser, no?

Safari will not lower the width of a tab under a preset size, the rest is moved off-bar. You can always see at least half a dozen characters of the title.

[+] nhebb|15 years ago|reply
For me it's the password manager. I still have Firefox installed to navigate to certain secure sites because Chrome just doesn't seem to remember the passwords. Oh, and Chrome needs a search field on their password form (I've heard they're good at that sort of thing).

The font rendering in Chrome must be a Mac compatibility issue because side by side, Chrome renders text much cleaner than FF or IE on Windows. HN on FF looks murky by comparison.

[+] RobAtticus|15 years ago|reply
You mean the Saved Passwords page? Ctrl+F for the domain/site works pretty well for me.
[+] armored|15 years ago|reply
Chrome seems to remember passwords just fine for me on Windows 7. But I don't like the fact that you can't set a master password. Yes, I understand that storing password in the browser is not exactly full of win. So I only use it for non-critical stuff, but I still don't want all that non-critical stuff open to anyone who sits down at my PC. It get's worse if you sync passwords between two devices. When some dude steals your laptop all of a sudden he has easy access to your Facebook, Twitter and HN goodness. Ouch.
[+] zlapper|15 years ago|reply
you can always use LastPass, seriously, it would be like their motto says: The Last Password You'll Have to Remember!
[+] natmaster|15 years ago|reply
Have you tried using Firefox?

Everything you like about Chrome is in Firefox (ok, you'll have to use Firefox 5 beta for the tab closing behavior) if you install two extensions (for the expose and unified search).

Seems like most of the things you hate about Chrome are at least better in Firefox as well. (Though to be fair, they could be a much different experience on a Mac than I am experiencing on Windows.)

[+] memetichazard|15 years ago|reply
> Massive Preferences List - Looking at that screenshot, the list doesn't seem massive. I seem to recall Firefox (or maybe Opera, this was a while back) having a large grid of options that was several pages long.

> Other Bookmarks - I don't have that on my current Chrome. I think this is because this is a folder that comes with the default install - if you go to the bookmarks manager you should be able to remove it.

> Status Bar - I kinda like it - you don't want the status bar popping up and hiding your cursor. Except in your video it's a lot more erratic than on mine at the moment.

> Favicons/Too many tabs - Favicons help when there are too many tabs. A common problem for me.

> Can you tell at a glance whether this site is loading or not? It's loading - the icon next to the URL is an X and not the reload icon.

There are some things that bug me, like broken pdf support - the built-in pdf viewer doesn't support rotation, for instance.

[+] pdubroy|15 years ago|reply
The behaviour of the status bubble that he shows in the video is a known bug in the Mac version (http://crbug.com/76590) which should hopefully be fixed soon.
[+] masklinn|15 years ago|reply
If the only thing you want of Chrome are the improved developer tools, the same tools are in the Webkit nightlies ( http://nightly.webkit.org/ ).

The tools UI also does not have issues like broken gradient or draggability

[+] boucher|15 years ago|reply
Absolutely not true. The most interesting features in the Web Inspector are Chrome specific, largely because they are V8 specific for the moment.
[+] intranation|15 years ago|reply
My biggest annoyance: open an incognito window (perhaps to do some Internet banking, or to log into one of the Google Apps accounts I've got); switch to another app; see a link in Twitter, email, or IM and click it; and it opens in the incognito window. Surely all new window events from other applications should go to the primary non-incognito window? Or at least you should be able to define the behaviour.

As an aside what I'd really like is sandboxed incognito tabs, so I can run multiple accounts on the same service (hi Google multi-accounts!) in the same window in different tabs without colliding cookies.

[+] atacrawl|15 years ago|reply
The one feature that Chrome doesn't have that Safari does (which therefore keeps me a satisfied Safari user) is one big difference he doesn't mention -- the Cmd-1 through Cmd-9 automatic key commands for one-off bookmarks in the Bookmarks Bar. If I want to resize my browser window to the size and location I like, I hit Cmd-1. For my local traffic map, I hit Cmd-9. (And so on.) This is so convenient for me, and I've devoted so much muscle memory to these commands, that switching to Chrome is a non-starter.
[+] jtaby|15 years ago|reply
I thought of writing about that but felt it was all subjective and that I couldn't make a UX argument for why it is objectively better.
[+] anigbrowl|15 years ago|reply
I disagree with most of these, but on the other hand I don't use a Mac; perhaps Chrome's UI is more consistent and coherent from the PoV of a Windows user.

However, he's right about the font rendering/antialiasing. It doesn't bug me too much on web pages, but I read a lot of densely-typeset pdfs, and Chrome unusable for anything longer than a few pages.

[+] paxswill|15 years ago|reply
My biggest peeve with Chrome on OS X is the nonstandard behavior for clicking on the Omnibar. Normally, a single click places the caret, double clicking selects the word, and triple clicking selects the whole field. Chrome reverses this for its bar, and it's jarring me every time I do it. While they explain why they did it, it feels 'wrong' that the majority of the Mac users commenting on the issue [1] were against it, but the UI design team felt it was better.

[1] http://code.google.com/p/chromium/issues/detail?id=24349

[+] hollerith|15 years ago|reply
Something I hate about Chrome not mentioned yet is that when the text is sufficiently large or the window sufficiently narrow, it flows over the right end of the window, with the result that to read it, you have to scroll horizontally back and forth for every line.

Note that this happens for ordinary <P> elements, not just for <PRE> elements and other odd things.

That is something that never happened to me in the first 16 years of my use of browsers. It now happens occasionally in Firefox, but it is much worse in Chrome.