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house9-2 | 5 years ago

Same thing happened to me yesterday, I had to switch my MX records over to fastmail as that was easier than trying to figure out how to resolve the issue with Google directly.

I had been forwarding all of my email from my domain to my personal Gmail (the irony) so haven't lost anything except a Sundays worth of incoming emails which bounced.

In my case I was still using a free account for my custom domain, grandfathered in. I guess I get what I paid for...

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ryan29|5 years ago

Was it your admin account that got locked? That's a big fear of mine. If so, did you have any of the account recovery options set up? Ex: 2FA, phone number, recovery email, etc.?

IMHO a lot of account "security" is intentionally made to be overly aggressive so tech companies can lock your account and verify your ID / get your phone number. If you're using anything for business the only option is to diligently set up all the recovery options that are available, even though that means giving them a ton of personal information.

house9-2|5 years ago

Yeah, locked my primary account and the admin account. There was no option to use any recovery options that I could see.

And today I get an email saying my accounts are now enabled?

The computers are definitely in control.

Glad I was forced to move away at this point, locking accounts is one thing, but bouncing emails not cool.