[avinashjn]

- not having a clear flow open->closed, etc. - not knowing what it means (open/closed/resolved/etc) - not knowing what the right way to close the bug via a commit is Maybe a visual representation of the flow and a text desc of what each stage means might help?

  - not having the work item and communication separated and no easy flow between the two
  - not being able to 'resolve' the issue when there is a checkup down the line

What does this mean?

  - having to have my own shadow list of bugs I'm responsible for, i.e. when I need input from somebody else and I assign the bug to them, then it's gone from my 'assigned' tickets list.

This is already available. It was a major thing for us as we both build the software and also find issues when we use it. So we needed a way to take care of both. The dashboard gives you a view of issues assiged to you and reported by you.

  - not heaving a way to be reminded about bugs

Not having 'to' remind others or to be reminded? If its the former, then we have nudges that gently nudges people assigned to move the bug. If its the later, maybe a way to switch off nudges would help.

  - having to bug people about updating the tickets

already there https://bugasura.io/release-notes/nudges-to-assign-and-resol... https://bugasura.io/release-notes/email-reminders-weekly-sum...