[Jallal]

I obviously do not know the context, but as a manager, you have to be extremely cautious with the estimates provided to you by your team.

First because human are notoriously bad at estimating the workload, and then because you never know what can happen in the meantime : it can be literally everything : a bug in the frameworks you use, someone who get ill, an hardware or network failure, etc.

When you have the luxury to set the deadline, you always choose a safe one, that will guarantee you to be on track or ahead the schedule. As much as you can, never late.

And yes, you also have to be careful before communicating to the client an estimate. he may then think that each of his request takes "one hour", and, as he now know "how to estimate", he would make you waste your time negotiating something that he perceive to be easy to do while it's not.

Honestly, despite the fact that I do not think highly of Accenture, nothing shocking here regarding the management.

Of course the fact that he charged for a full week of work is just a scam.

[chris_wot]

I worked at a company that used CapGemini. They were given the task of moving data from one drive to another.

Took them a week. When they had finished, they had forgotten/didn’t know that the parent folder needed to make child folders inherit permissions (Windows file server being used). They couldn’t figure out what the cause of the problem was, despite being told. In the end an employee ticked the correct box and propagated permissions.

These guys can’t move files from one drive to another. In a week.