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schneidmaster | 4 years ago

Most of the issues on that dashboard don't seem related to the JS SDK, e.g. "Increased latency on marketing insights API" and "Instagram comments webhooks event delivery traffic drop". It's a blended view of every(?) Facebook developer product but you'd usually calculate 9's for each individual product.

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neura|4 years ago

The problem here is that the JS SDK encompasses all of their products. They don't have a different script or bundle to download for each thing. You just configure your code to point to their JS SDK url, with some params for which version you want, how you want to use it (xml, json), if it should use cookies or some other tracking method. Then it sends you what they think you need based on those params along with your app id so they can see your app configuration, all in one bundle.

This makes it very complicated to say what is actually down or unavailable, which is why I'm guessing the status is "degraded performance", not "down" and they're not calling it an "outage", because technically other parts of the SDK are completely unaffected.

To say that anything in particular is down, they'd have to list a set of API endpoints that are down or a set of very specific features. This is to their advantage though as [1] as already noted, they don't have to say that their SDK is "down", since it's technically not and [2] other people are still going to argue that "hey, it's up for me".

End result, they don't really care how anybody else feels about it. What are people going to do, move to another platform? Stop using facebook to generate traffic and thus revenue? :eye_roll: