[rvanmil]

> the problem is not everyone can afford (a IT dept with) software programmers that can build out custom software.

Agreed, though isn't this often just a problem at a strategic level? C-level doesn't understand digital transformation, so there is no strategy and no budget, or they think they can just buy it with platforms like Salesforce.

Having custom software built is only getting cheaper because our development tools are getting more and more powerful and managed cloud infrastructure is extremely compelling due to removing most of the ops from devops and being cheap at the same time, so costs could hardly be an argument anymore, right?

But yeah, there's always the risk of hiring a firm that has a quality problem, or uses terrible tools to build software in the first place (which is what I was referring to with the joke in my first comment in this thread).

Enterprise software is a minefield, how can we fix that? :)