[jakemal]

I was going to temporarily cancel my NYT subscription because I wasn't using it enough at the time. Once I found out I had to talk to a person in order to cancel, I told them that I would never resubscribe because of it. It's infuriating that they try to use inconvenience to hold your dollars hostage. Why not just focus on making a great product?

[ncallaway]

I could've written this exact count word for word.

Will never go back to subscribing to the NYT because of that exact experience.

[maerF0x0]

makes me wonder what would happen if you called your credit card company and did a stop payment? Basically say it's a subscription and they're not letting you cancel.

[chihuahua]

I assume the NYT could contact a collection agency and say "this guy didn't cancel his subscription, but just stoppped paying. So after 6 months of this, he owes us $xyz." And then his credit rating takes a hit.