Depends on a few factors in my experience, but when I had been locked out of an old email for 5 years because I knew the password but didn't own the associated phone number anymore, I had to know when my account was created (month and year), answer the security questions correctly, and know the full phone number associated with the account - and it still required a human review after a few days before I was able to reset the password (and I still had trouble changing the old phone number to my current one but I somehow managed).
The only account for which I could definitely provide this information would be my work email. It’s kinda of ridiculous to make this part of the criteria for resolving potentially huge disruption to a person’s life.
judge2020|4 years ago
alsetmusic|4 years ago