[mullr]

> Tutoring sessions on our platform are completed using a whiteboard and text-based chat (no audio and video).

Have you found that to be sufficient? I recently tried doing some online tutoring, and I found that even with an audio connection, I had a lot of trouble telling if anything I said was landing at all. I came away from the experience rather disillusioned with the idea of trying to do this online at all.

[alymurray]

Do you mind me asking what site you tried doing online tutoring for? I'd love to hear more about your experience (both the positives + negatives)!

On our site, students seem to really like the text-based communication because it creates what we call a "judgment-free zone". They have time to think through what they want to say and can end up less embarrassed to admit when they don't understand something.

On the tutor side... yes, it does require the tutors to be particularly engaging and patient. :) Our best tutors try to gauge students' understanding often and ask lots of questions to elicit active participation. Like anything, it just gets easier with practice!