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morsanu | 4 years ago

Besides the cost cutting, keep in mind that the employees that don't have to manually count are not getting fired. They are providing more and better client services.

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matsemann|4 years ago

I think this is an important point. It doesn't have to be "machines took my job". When I helped automate/streamline a government welfare program, it didn't mean case workers suddenly were without a job. It meant they could spend less time clicking on a computer, and more time doing the important human to human stuff and provide better care.

toyg|4 years ago

It doesn't have to, but eventually it will. At the first inevitable downturn, jobs that get cut in a newly-automated field will never come back.

People are creative, we will find new things to do (particularly as more and more people will get taught automation and coding in school, making them tech-adaptable for life, as opposed to the "boomer" generations who were often fundamentally tech-averse), but let's not kid ourselves that technology isn't burning away a bunch of jobs.