[CyberThijs]

Using the PKCS11 certificates on a Belgian eID is cumbersome because the whole 'client certificate' workflow has always been a pain in the butt UX-wise. Many workarounds have been implemented to improve on this, making it less platform-independent than theoretically possible.

The itsme app works totally fine for me, and my less tech-literate family members. It strikes a good balance in UX and security.

All in all, I think that the Belgian government is doing a good job in this. It needs to work well for the average user, which it does! I don't expect my government to spend time and money to support all fringe cases like smartphones that don't run iOS or Android.

[elric]

> I don't expect my government to spend time and money to support all fringe cases like smartphones that don't run iOS or Android.

I expect my government to create solutions that work for everyone. Including "fringe cases". Including people in poverty. The marginalised. The contrarians. The smartphoneless. Everyone.

Edit: and I especially expect them not to further the de-facto duopoly of Google & Apple.

[JW_00000]

Note that itsme is not a requirement for anything, so the smartphoneless still have alternatives available. To file your taxes in Belgium, you have the option to file on paper, or online by logging in through one of: eID reader, itsme, 2FA using an app (e.g. Google Auth, Authy), e-mail, text message, or a EU-wide ID system. Who exactly is being excluded here? Also, which other smartphone OSes do you expect them to support?