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svarlamov | 4 years ago

It's also worth noting that we started by integrating Jitsi, then BigBlueButton, and finally settled with Daily.co because stability, UIs, and support were such huge issues for us with the other solutions. While Daily.co doesn't do everything perfectly, I have to say their coverage of edge cases and support has been a lifesaver scaling our product for schools.

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d0100|4 years ago

Daily.co looks easier to use than Jitsi, however I can't justify paying based on minutes when there is no "real" resource consumed

pgo|4 years ago

Yeah there is, the video chat is not P2P, everyone uses the SFU model where all your media goes through daily's server, so they have to pay for the instances and the bandwidth

kwindla|4 years ago

Thanks for the kind words. Our goal is to asymptotically approach doing everything perfectly, and we really value feedback. So please let us know where we can improve and what you'd like us to add. Relatedly, sometimes we have sample code for features that aren't nicely abstracted into APIs, or which we haven't documented yet/well. So don't hesitate to ping us.

svarlamov|4 years ago

I can certainly vouch for you and your team's commitment to that level of perfection and use of feedback even during what I can only imagine was a truly unprecedented year of usage. The majority of our (relatively few) issues were small UI issues that confused students and instructors, but with the new beta of the pre-built UI I believe those have been addressed! Some of those less well documented patches have also been really useful in tuning performance for certain use cases!