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ahmedelsama | 4 years ago
This extends to support. I hate submitting a support ticket to just be told to go view the docs that I already viewed, or try things I have already done. As a customer, I want you to know I did that and to help me.
All this is trying to do is allow company to understand their customer within their own platform and own data.
This is not trying to fingerprint users or track everything they do on all websites like Facebook and other platforms.
I hope this clears up the motivation. In short, it is to resolve issues in using the data that a company has internally and is not about creeping on users across the internet.
OzCrimson|4 years ago