[achou]

How does this culture work at the boundary? How does it work when meeting with people outside Amazon? I'm all for this idea but I can see it quickly breaking down for certain key roles, like product managers, who often interface with customers.

[estsauver]

At our organization, we use doc-meetings to drive core operational meetings, core strategic questions etc. We still put together presentations for partners, our all-hands etc.

A thing that my coach told me at one point is "You can shape how your company and especially your reports communicate with you to make things work better for you" but the opposite is also true, you should proactively shape how you communicate with others to work for them.

[JustinGarrison]

Docs are for internal review. I've never been in a customer meeting where we reviewed a doc.