Where oh where is the table of account types and what you get with each of those?
Why do so many companies make this infuriating mistake? They either don't have this page or it's completely in a completely obscure location. From the front page I click on "Spotify Premium" link (or "Unlimited") and it takes me to a sign up page.
Fail.
Here's a tip: NEVER, EVER ask for registration information until you're sure the customer actually wants to sign up. I want to see what I will be getting so I can make a decision.
The video is well-produced but it doesn't actually tell me anything. How does the service work? What do I need? Is it an app or Flash? Take this iconic iPod video [1]. It uses only FOUR words but manages to tell me everything I need to know (those words are "iPod" and "Mac or PC").
This might be a great service but I hazard to think how many customers they're going to scare away (well, more annoy actually) with this bad UX.
I (and I guess any other EU subscribers) have a number of invitations if anyone here wants to try the Free version before committing to Unlimited. Anyone interested in one?
Edit: can only send if your email address is on your HN profile, of course.
Spotify Premium pricing
UK £9.99
US £6.19 ($9.99, converted using google)
The UK price is over 50% more than the US price. As someone who's been subscribing to Spotify Premium in the UK for over a year, this feels like quite a slap in the face.
I've subscribed to MOG, and I currently subscribe to Rdio, but I've been itching to try Spotify for what seems like a year now.
My early thoughts:
1) The software is snappier than, but not as well designed as Rdio.
2) Their catalogue is missing a lot of work from some of my favorite main stream artists (Bob Dylan is the biggest hitter I've encountered so far with a woefully incomplete discography).
3) No web interface like Rdio or MOG, so you're out of luck on a work computer where you don't have full rights to download and install software.
4) Being able to add in your own music files is nice plus since neither service has 100% of what I want.
5) Having an ad supported free version is great for sharing playlists. I've made Rdio playlists I'd love to share with their embeddable web widget, but only people with a paid Rdio account can hear the songs. With Spotify you don't get a web widget, but you can share playlist links which anyone can listen to with a free account.
Interesting that the price is 4,99 USD, while in Eurozone it's 4,99 EUR. So it's actually cheaper for Americans.
I know it's common for products originating in the USA (games, electronics, etc.) to make the USD -> EUR conversion 1:1 but it's interesting to see it's also done the other way around.
I am not complaining though, Spotify is an awesome service and well worth the money!
edit: Seems there's more people who noticed the same, it's even the same with GBP, which has an even bigger difference than the Euro.
Does anyone have a guess as to why they are doing an "invite only" style opening here in the US? I would think with their success abroad, the infrastructure is strong enough to support the added subscribers...
> Does anyone have a guess as to why they are doing an "invite only" style opening here in the US?
They're not - you can pay for a premium or unlimited subscription right now. I've just purchased one for my brother in NY, so I can share playlists with him from London.
Most of the servers are also located in the UK AFAIK and the first 30 seconds are always streamed from their servers. Managing demand could be a reason.
It's not just to create scarcity, but for people who want to try it and aren't creative enough to go find an invite, it probably means higher conversion into paid subscriptions.
I've been using Spotify since the UK closed beta (a few years ago, now). At first it seemed like the most amazing thing ever, but slowly I fell out of love with it, and now I barely use it.
Why?
1) The ads. At first they were reasonably infrequent and unobtrusive. But gradually they became more frequent and more and more obtrusive. Eventually some companies were deliberately producing jarring ads to grab your attention.
Many of the ads were for music. Other music: music that I would never listen to and (more importantly) music that was totally incongruous and jarring to the music it was interrupting.
2) Disappearing Music. I created loads of playlists filled with interesting (often independent) new music. Gradually whole playlists disappeared and stopped working. It felt like my music was being stolen. To replace ownership with streaming (at least for the generation that owned CDs) the catalogue needs stability.
3) Missing Music. As usual it's the big, classic stuff. I bought a license for a christmas party at my parents house. The lack of Beatles, Stones, Queen etc caused a near riot. Spotify was booed off.
4) Skype. I don't know why (but I suspect its probably Adobe's fault ;-)) but Skype and Spotify on the PC seem to have a problem with each other. Maybe I'm seeing ghosts here but I frequently have problems with these two apps (and the Chrome Flash plugin). Eventually I had to stop using one or other.
5) The artist payments are miniscule-to-the-point-of-broken. See this:
I realise that the first problem would have been easily fixed by buying Spotify Premium and I was going to do this until my favourite music started to disappear.
Hopefully, the US launch will be enough to persuade the small labels to return to Spotify (maybe they already have?) and with a larger advertising base better ads could be produced and more appropriate targeting of ads could make the advert-laden experience more palatable. Similarly, a US launch may convince the big rock dinosaurs to join. That, at least, would improve next xmas.
Don't get me wrong: Spotify is an amazing thing and has a ton of potential. The US (especially teen US and low-income US) is going to love it. The App is fantastic (kind'a magical when you first see how quickly and easily it plays music).
If you have mainstream, modern taste and can stomach the loud ads you'll get great service for free.
If you're a fussy indie-kid like me who mostly listens to whispering soft audio as you work, you may want to check how many of your favourite obscure artists are onboard before you buy premium.
As for artists - while Spotify is a great innovation and a valuable way to move young people from illegally torrenting to legally streaming music it needs to generate more money for the musicians for it to be truly sustainable.
Edit: To make clear this is a UK account (not a US beta) so the falling-out-of-love took a few years.
Am I the only one who signed up for a premium account with the expectation that I would be able to share it with my wife? I'm not quite sure why there's the artificial restriction on being in 'online' mode on more than one computer. It's really a deal-breaker for me. Our only option (I guess) is to have two accounts, which means managing two playlists, etc. (we like to curate them together, our music tastes are very similar). Ah well, I'm not sure if I will continue my subscription past this month...
[+] [-] cletus|14 years ago|reply
Why do so many companies make this infuriating mistake? They either don't have this page or it's completely in a completely obscure location. From the front page I click on "Spotify Premium" link (or "Unlimited") and it takes me to a sign up page.
Fail.
Here's a tip: NEVER, EVER ask for registration information until you're sure the customer actually wants to sign up. I want to see what I will be getting so I can make a decision.
The video is well-produced but it doesn't actually tell me anything. How does the service work? What do I need? Is it an app or Flash? Take this iconic iPod video [1]. It uses only FOUR words but manages to tell me everything I need to know (those words are "iPod" and "Mac or PC").
This might be a great service but I hazard to think how many customers they're going to scare away (well, more annoy actually) with this bad UX.
[1]: http://www.youtube.com/watch?v=TaVFCdwT0hk
[+] [-] rberdeen|14 years ago|reply
Weird that it isn't linked anywhere on the splash page.
[+] [-] estel|14 years ago|reply
Edit: can only send if your email address is on your HN profile, of course.
Edit edit: http://www.spotify.com/us/amanda/ will be less hassle for all whilst it lasts.
[+] [-] uggedal|14 years ago|reply
[+] [-] estel|14 years ago|reply
Edit 1740: all gone.
[+] [-] eonwe|14 years ago|reply
[+] [-] ropiku|14 years ago|reply
[+] [-] unknown|14 years ago|reply
[deleted]
[+] [-] rglover|14 years ago|reply
[+] [-] saroz|14 years ago|reply
Thanks
[+] [-] tartuffe78|14 years ago|reply
Thanks, would really like to try it out
[+] [-] vitobcn|14 years ago|reply
[+] [-] CrazedGeek|14 years ago|reply
Edit: Thank you so very much!
[+] [-] unknown|14 years ago|reply
[deleted]
[+] [-] unknown|14 years ago|reply
[deleted]
[+] [-] joshfinnie|14 years ago|reply
[+] [-] jtdgrz|14 years ago|reply
[+] [-] gizzlon|14 years ago|reply
[deleted]
[+] [-] csl|14 years ago|reply
Edit: Wow, that was quick. 24 invites used already! :)
[+] [-] giberson|14 years ago|reply
Thanks for the invite.
[+] [-] thecoffman|14 years ago|reply
[+] [-] vito|14 years ago|reply
[+] [-] throwaway1826|14 years ago|reply
[+] [-] peritpatrio|14 years ago|reply
[+] [-] arrogant|14 years ago|reply
Since I didn't see an obvious way from the front page, the place to sign up for a free account if you have an invite code is: https://www.spotify.com/us/get-spotify/overview/
[+] [-] mrhlee|14 years ago|reply
[+] [-] alexgaribay|14 years ago|reply
[+] [-] webspiderus|14 years ago|reply
[+] [-] VeryStuck|14 years ago|reply
[+] [-] burriko|14 years ago|reply
The UK price is over 50% more than the US price. As someone who's been subscribing to Spotify Premium in the UK for over a year, this feels like quite a slap in the face.
[+] [-] revorad|14 years ago|reply
[+] [-] ChrisLTD|14 years ago|reply
My early thoughts:
1) The software is snappier than, but not as well designed as Rdio.
2) Their catalogue is missing a lot of work from some of my favorite main stream artists (Bob Dylan is the biggest hitter I've encountered so far with a woefully incomplete discography).
3) No web interface like Rdio or MOG, so you're out of luck on a work computer where you don't have full rights to download and install software.
4) Being able to add in your own music files is nice plus since neither service has 100% of what I want.
5) Having an ad supported free version is great for sharing playlists. I've made Rdio playlists I'd love to share with their embeddable web widget, but only people with a paid Rdio account can hear the songs. With Spotify you don't get a web widget, but you can share playlist links which anyone can listen to with a free account.
[+] [-] ThomPete|14 years ago|reply
At least it did with me.
[+] [-] jensnockert|14 years ago|reply
[+] [-] qF|14 years ago|reply
I know it's common for products originating in the USA (games, electronics, etc.) to make the USD -> EUR conversion 1:1 but it's interesting to see it's also done the other way around.
I am not complaining though, Spotify is an awesome service and well worth the money!
edit: Seems there's more people who noticed the same, it's even the same with GBP, which has an even bigger difference than the Euro.
[+] [-] alopes|14 years ago|reply
cNqeAdBR4rnb4T9A , fE2ZrCLVNGfAJXKW , du4YaCBM337ZHnPL , e3NxdL5CnspC42ut , anFKrCMpD9X8ZJEL , dAXGZ8VTPE9Rk7Rx , bTE59B9TCWfHKBSR , cd4nHezZ9SafkmFh , cY4u7E7R2RrWMfca , fMHTqKLC6Z45nEn8 , dFKksMek8xhL2NS8 , eW8HBT75Ab5pDbSc , ca4AtNNmp9Cg77WE , c7BhhM9Z82rccnsd , dDrc38Ungxa9CxP3 , dfSV9B8MdwbAndmf , eW6gJwRrzc38TwEM , aB7UDYuM7cPzWB8Z , aXzrkNaULmeUzKnn , eT4Vy4cbA6DZSHPS , cpSAhfyD6fSZrUKu
[+] [-] joshfinnie|14 years ago|reply
Is this just to increase artificial demand?
[+] [-] mikemaccana|14 years ago|reply
They're not - you can pay for a premium or unlimited subscription right now. I've just purchased one for my brother in NY, so I can share playlists with him from London.
[+] [-] tommi|14 years ago|reply
[+] [-] Schmidt|14 years ago|reply
[+] [-] earbitscom|14 years ago|reply
[+] [-] creativityhurts|14 years ago|reply
[+] [-] mhp|14 years ago|reply
[+] [-] sambeau|14 years ago|reply
Why?
1) The ads. At first they were reasonably infrequent and unobtrusive. But gradually they became more frequent and more and more obtrusive. Eventually some companies were deliberately producing jarring ads to grab your attention.
Many of the ads were for music. Other music: music that I would never listen to and (more importantly) music that was totally incongruous and jarring to the music it was interrupting.
2) Disappearing Music. I created loads of playlists filled with interesting (often independent) new music. Gradually whole playlists disappeared and stopped working. It felt like my music was being stolen. To replace ownership with streaming (at least for the generation that owned CDs) the catalogue needs stability.
3) Missing Music. As usual it's the big, classic stuff. I bought a license for a christmas party at my parents house. The lack of Beatles, Stones, Queen etc caused a near riot. Spotify was booed off.
4) Skype. I don't know why (but I suspect its probably Adobe's fault ;-)) but Skype and Spotify on the PC seem to have a problem with each other. Maybe I'm seeing ghosts here but I frequently have problems with these two apps (and the Chrome Flash plugin). Eventually I had to stop using one or other.
5) The artist payments are miniscule-to-the-point-of-broken. See this:
I realise that the first problem would have been easily fixed by buying Spotify Premium and I was going to do this until my favourite music started to disappear.Hopefully, the US launch will be enough to persuade the small labels to return to Spotify (maybe they already have?) and with a larger advertising base better ads could be produced and more appropriate targeting of ads could make the advert-laden experience more palatable. Similarly, a US launch may convince the big rock dinosaurs to join. That, at least, would improve next xmas.
Don't get me wrong: Spotify is an amazing thing and has a ton of potential. The US (especially teen US and low-income US) is going to love it. The App is fantastic (kind'a magical when you first see how quickly and easily it plays music).
If you have mainstream, modern taste and can stomach the loud ads you'll get great service for free.
If you're a fussy indie-kid like me who mostly listens to whispering soft audio as you work, you may want to check how many of your favourite obscure artists are onboard before you buy premium.
As for artists - while Spotify is a great innovation and a valuable way to move young people from illegally torrenting to legally streaming music it needs to generate more money for the musicians for it to be truly sustainable.
Edit: To make clear this is a UK account (not a US beta) so the falling-out-of-love took a few years.
[+] [-] xmlninja|14 years ago|reply
Updated list of the ones that are left, be quick:
eB2BAJAA9xLxYBxD asMr7rpHG2Lqm3wE eJBKb75caywbasFD aSHF6dFyM7Gbyrrq abULR7ucEmwp6GBZ aBYECGgHw9yLuTzx dwZxF2PGmNpVkeEP eLxsqahHYLsdHDGF aadzPV2nfdXB3STx
[+] [-] sssparkkk|14 years ago|reply
[+] [-] revorad|14 years ago|reply
[+] [-] silverlight|14 years ago|reply
[+] [-] tintin|14 years ago|reply
I think Spotify is absolutely worth the money. It's also great for playing your own music collection.
[+] [-] udp|14 years ago|reply
1:1 pricing aside, it's very good news that they're launching in the US.