[Honga]

Sales to me is being honest, knowing when to break the corporate line, working outside of the job description to build trust (doing things like suggesting alternative solutions that may or may not include our product), and deliberately not knowing everything.

Your customer is the domain expert, not you, and you're their opportunity to further their expertise, and their representation inside their company.

It's fluffy, but in general it's hard to be tangible about something that is human to human. So I think selling is about being easy to talk to, and giving more than you take from the relationship.

(For context I was working on sales of 50k-1M)