[zxzax]

That's just my personal observation, I haven't seen many unfocused airings of grievances that ended in positive change. Sure there are knowledgeable people here, but they may not always be speaking within their area of expertise; it helps to direct it at someone who is within that area of expertise, in the case of HN, that area is startups.

I've seen plenty of complaints about Amazon here go unanswered. Amazon is a pretty big company, I'm guessing you don't know everything about it and may not be the right person to ask about many things. If I had a question, I'd definitely ask you if it was something you were an expert in, but I don't know what that is because you didn't say.