[selexin]

I’ve been purchasing with namecheap for several years, and I swear it’s gone downhill recently. Things like you have mentioned, I’ve also recently had bugs during domain purchase that fail to secure the actual domain while charging my card (on multiple occasions) - then support not refunding the money back to the card and instead insisting namecheap credit is suffice. It also feels much more like godaddy (or similar) then they used to with all the up-selling they have in the checkout these days.

[joering2]

I had numerous spars with Namecheap CEO over the years and I continue to stand behind my words: 1) the site is extremely buggy and I been charged multiple times and had to dispute through payment processor since they didn't even believe me that I was charged twice. 2) they claim to be great for hackers, but there are stories over the years how easily bullied, they gave out all your info to even unlawful request from LE; surprisingly GoDaddy stands much tougher, but funny thing GoDaddy didn't advertise themselves as being hacker-friendly registrar. 3) their customer support is in south Europe. Since you can turn on auto-renew I am sure they store your credit card info on file. I read stories from someone using unique card number only with Namecheap and getting it used somewhere else, which they found impossible. It also hurts their "Made in the USA" image, since the owner bluntly said using European based customer support save him tons of money.