[ympatel]

Interesting observation, and this very much was likely the case for private practice psychiatrists pre-COVID. Now, we are seeing that more mental health practitioners (high-quality included) have become comfortable providing care over video because care quality is actually the same (several studies show this), no-shows are reduced for the psychiatrist (equals more revenue), and patients really prefer it.

Furthermore, psychiatrists who take insurance or who are affiliated with a hospital/telehealth/other health care institution (i.e. not in private practice, plus these are the health care companies that are our customers) are more likely to bill for extra appointments because rates are lower than in private practice (although equal regardless of in-person or over video due to government mandates) and because the customer is less price-sensitive anyway as insurance is footing some of the bill. Therefore, these (still high-quality) folks just have different behavior patterns based on payment and based on response to COVID. I hope that helps.