[pizzetta]

How can one tell how much is being saved through your service compared to contracting directly with a SaaS (Box, Okta, for example.) keeping in mind, that rarely are list prices what small companies pay to begin with, though admittedly, larger companies can get bigger discounts.

When technical issues come up, does one get support directly from the vendor; if not, how does that work?

[skulle16]

Thanks for taking a look and great questions. The premise of Genuity is smaller customers can get better pricing together by bundling lower demand into a single delivery system. Typically, smaller companies are harder to reach and service with a direct salesforce and are typically services by resellers and VARs like CDW. We believe our model lowers costs for customers but also the vendors by cutting the fat out of the system using software. As an example, we are running a promotion on MSFT and save customers 15% versus what is on their site. In the future we are also thinking of allowing customers to share what they are paying as well.

Also, today in our marketplace we integrate these apps directly for billing, provision, etc. so we handle all the support elements.