[sudeepj]

Productivity compared to which time in the past? If we compare productivity today compared to say 1960/1950 then we have definitely improved. We can manufacture at speed & scale. We can communicate with people across the continents like never before. We can work-from-home to a large extent than ever before. We can destroy each other at much grander scale like never before.

But like any system, any improvement in efficiency results in shifting the bottlenecks. It never truly goes away. The nature of the bottleneck may be different but its there. The things like "forms, compliance, process" are the new bottlenecks.

Technology is a means to an end. It cannot be the end itself (at a macro level). Tech is by humans, for humans and of humans. Humans will always be the centerpiece for time to come (unless AI becomes so good as they potray in sci-fi films/tv-series).