I once negatively reviewed a drone on Amazon. Their EMEA boss emailed me out of the blue wanting to set up a phone conversation to convince me otherwise. Really needy and gross! I reported this to Amazon who said that wasn’t “meant to happen”, but I doubt any sanction came from that.
remir|4 years ago
The simple fact that third party sellers can contact buyers by email is enabling this crap.
All Amazon has to do is build some messaging system so all communication between sellers and buyers happen on Amazon instead of by email. In case of abuse, it could be reported easily.