[pbecotte]

The author of the article had a great point. Developers often DO treat me as an IT person. The number of times I've taught a developer what an SSH key is or how to install a python virtualenv on the dev box blows my mind.

On the other hand, everything else he says is wrong. Devops isn't "ops gets out of the way and lets developers do crap and nobody owns it when it breaks" its... dev and ops WORKING TOGETHER. If you don't know what their app is doing YOU ARE NOT DOING YOUR JOB. (On the same note, if they don't know anything about how the system is deployed or the like, they're also not doing their job). The rest of the article is literally about complaints about that. The point that you can't monitor an app you don't understand, and developers don't want to push out crappy code, is the whole reasoning behind devops. The people no longer being in their own silo, but instead working together as a more holistic team to own the thing from end to end. If you stay in your silo but add automation, you are 100% going to have pain. There is another pattern they could try, thats the platform model. In that case ops can stay in their little silo and present a platform with apis that developers can build on. Its what you're talking about here, and that can ALSO work. But its a different model. The old style of ops they would do as they were told, while trying to restrict anyone from changing anything. As a platform team, now they're delivering a product. They should be talking to users, and judging throughput, and iterating quickly, and being customer focused... basically, acting exactly as the developers are supposed to be. I am a strong beliver that the platform team should have product owners and customer metrics the same as the developers- heck, if they like QA, they can come up with a QA process. But yeah, I've seen a lot of low effort finger pointing in orgs that pretend to do devops from inside their functional silos. That point, the one in the title, is a great one.