[aaron-santos]

I love how asking people why they are leaving is not on the list. Instead it's gathering metrics and data. If you treat people like numbers, that's sort of the explaination right there. Anything to avoid actually building a working relationship.

[lrem]

Asking why they leave is risky. You might learn things you don't want to learn.

[willvarfar]

Standard advice is to be falsely positive in exit interviews. The internet is awash with guides to not burning bridges etc.

[monocasa]

You need both. It's important to see the forest through the trees, but it's also helpful to not run into the tree right in front of you.