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Jonathan Stark responds to Sam Odio

59 points| myffical | 14 years ago |jonathanstark.com

67 comments

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johnfn|14 years ago

I'm finding myself in a significant minority here, which is always an interesting time to stand back and reflect. I hope this post doesn't come off as a troll; I am genuinely curious where my beliefs diverge from the majority.

I cannot understand why Sam's charity raising has raised such an outrage. Here is why.

First, what he did was within the bounds of the experiment. Johnathan provided the Starbucks card to be used in any way people saw fit. Did he take advantage of some flaws within the system? Sure. Did he use it for something that it wasn't expected to be used for? Yes. But that makes him sound closer to a hacker than a thief to me. [1]

Second, this outcome is significantly better than what had before been believed when the $100 drops were noticed on the account. Most people (myself included) figured people were just lifting money from the account for their own means. On the moral spectrum, donating money is about as far away as possible from that suspicion.

The facebook page also fails to elucidate me.

Someone says (paraphrase) "no one should be able to appoint himself the arbiter of how someone else's money should be spent." But isn't Jonathan (or perhaps the Starbucks corporation) dictating this by requiring them to put money on a Starbucks Card - not a VISA card, for instance?

Another person says (paraphrase) "Sam is donating other people's money without their consent." Didn't people give up any control they had over their money by putting it on Jonathan's card in the first place?

Or maybe it's just because (paraphrase) "Sam is flaunting how smart of a hacker he is." If so, I missed it.

To be honest, and unless someone can point out where I am wrong, what Sam has done impresses me more than the initial concept of the card itself. If I had donated $10 to the card and it had instead gone to charity, I would have been fine.

[1]: One definition of hacker: "A person who enjoys exploring the details of programmable systems and stretching their capabilities, as opposed to most users, who prefer to learn only the minimum necessary." Taken from the Jargon File.

Edit: One last thing. I tried to make this post as anti-inflammatory as possible, and if you think I failed, please let me know why.

neebz|14 years ago

Firstly, Sam's antics would've been a good discussion if he had taken out $10 out of it and given it to a charity. But the sheer scale of 'hack' i.e. to take a grand total $600 out of the card when the average single expense on the card is hardly $20-40 is plainly out of the way. In my personal opinion, that was never the part of the experiment.

Secondly, the idea that he actually makes a blog post which suggests buying an iPad and then ends up advising to donate it to a charity. It all makes everything very fuzzy. What exactly are his intentions ? Is he just trying to link-bait? If he done something similar with the penny tray, I am sure he would've been taken to the cleaners by the people alongside him.

masterzora|14 years ago

what he did was within the bounds of the experiment

I still don't understand how this is supposed to make anything okay. The experiment was set up to see how people dealt with a system inherently fueled by some combination of altruism and curiosity. I personally assume this means that, among other things, it is looking at some measure of morality. Thing of it is, you can't really construct an experiment about morality or something like it without making immorality (or something like it) within the bounds. (Or, more accurately, you could attempt to but then you'd also be dealing with a measure of how people respond to authority and similar which complicates things.)

Secondly, I think I could say just as easily that being an asshole is well within the bounds of US law. Yet, people tend to respond negatively to people being assholes. What is allowed and what is "right" or "good" or whatever are two entirely different topics.

biot|14 years ago

I think the reason that giving the proceeds to charity is seen as so offensive is because the implied social contract was that people could use the card at Starbucks to buy something and they could contribute back if they felt like it.

Even though Sam's intent to donate to charity is noble, the means by which he set out to achieve this lacked nobility. He took advantage of something that was on the honor system and acted dishonorably by violating the conditions under which the card was to be used. Unfortunately the original Jonathan's card page is no longer around, but as I recall it stated you could use the image to make an in-store purchase or use the number to reload the card.

Using the number and brute forcing the PIN (if I recall correctly) to siphon money off of the card and then use those funds to do something other than the stated purpose goes against the implicit social contract that everyone was participating in.

niklas_a|14 years ago

I think most of us thought it was a nice gesture to give coffee to strangers. Sam did not agree with us and decided to stop it.

I do agree that it is within the bounds of the experiment. The experiment proves that Sam is a bully who will spend time and effort to ruin the joy of others for his own personal gain.

The fact that he attempted to donate the money to charity does not justify his actions. If he wanted to he could have just donated $600 without ruining the joy for the rest of us.

davesims|14 years ago

We have to decouple the idea that "It was within the bounds of the experiment" from the question of Sam's individual action within that. Any judgement about the final outcome is a judgement on Johnathan Stark's idea.

Sam's own actions have to stand on their own, and I have several problems with them:

1) Being a veteran of the industry Sam had to have known his actions would place the experiment at risk, bringing the goodwill to a halt. That was self-serving.

2) His actions were a misdirection and hijacking of the spirit of the experiment. The experiment was about a coffee card, not a general charity fund, not there for any one person to take over and repurpose. Sure, it was an experiment, part of which might have been stated: "How long can this last before some self-serving jerk ruins it for everybody?" Well, now we know.

3) The whole thing smacks much more of a the kind of self-aggrandizing stunt to be expected from a serial entrepreneur, rather than either real altruism or an interesting culture jam. The "yuppies buying yuppies coffee" line was laughably hypocritical.

VladRussian|14 years ago

>Sam's charity

giving your own money away is charity, redirecting somebody else's money isn't a charity, it is management at best theft at worst

olalonde|14 years ago

It seems you are trying hard to rationalize Sam's actions.

> Did he take advantage of some flaws within the system? Sure. Did he use it for something that it wasn't expected to be used for? Yes.

Ethical hackers don't take advantage of flaws, they usually try to fix them or disclose them privately in a responsible manner.

> Most people (myself included) figured people were just lifting money from the account for their own means. On the moral spectrum, donating money is about as far away as possible from that suspicion.

Did you consider the possibility that he did this for his own benefit? Instant fame and "moral exhibitionism" come to mind...

> Someone says (paraphrase) "no one should be able to appoint himself the arbiter of how someone else's money should be spent." But isn't Jonathan (or perhaps the Starbucks corporation) dictating this by requiring them to put money on a Starbucks Card - not a VISA card, for instance?

Jonathan isn't forcing anyone to put money on the card. People chose to put money on the card to contribute to the experiment. Feeding African children isn't part of the experiment.

> Another person says (paraphrase) "Sam is donating other people's money without their consent." Didn't people give up any control they had over their money by putting it on Jonathan's card in the first place?

They did give up control legally. We're talking about morality here. People expect their money to buy someone else a coffee.

> If I had donated $10 to the card and it had instead gone to charity, I would have been fine.

Most people aren't fine with that. If I want to give to charity I give to charity, if I want to be part of this experiment I put money on the card.

How Sam spends the money is completely irrelevant in my opinion.

simonw|14 years ago

Calling something an "experiment" isn't an invitation to screw it up.

codeglomeration|14 years ago

That's why it's called an honor system. It's based on trust. Not on any guarantee that it can't be circumvented. Of course it can. But if you do, I fail to see how that wouldn't make you an a*hole.

MisterMerkin|14 years ago

Well.. as someone else pointed out already: Johnathans Card is a social experiement. If we can all agree on that then anything arising out of that is a result of that experiment. This includes the intended use of 'yuppies treating other yuppies to coffee' and Odio's unexpected snatching of funds. People's outrage is also an outgrowth of the experiment just as much as your comment and this very reply I'm typing to you. We can go as meta as we want here.

I join others' in disappointment with Odio's abusing the card beyond it's original stated intent per Johnathan. He may feel it's justified but that's up for each person on their own to decide for themselves and he doesn't seem to understand that. And yes, people are giving up control. But when people give money to a school with the intent of it going to a new building and the school does something else with it, you (the giver) have a right to be pissed.

How about if you gave to one cause and someone routed it to a different one they felt was more worthy. Even though most people will argue that Odio's charity IS more worthy, it still doesn't give him that right to decide. If it were money going to WWF and he rerouted it to The American Cancer Society, again, you'd be pissed.

jmilloy|14 years ago

> Johnathan provided the Starbucks card to be used in any way people saw fit.

I don't think this is true. I think the only thing he says you can use the card for is to buy a coffee. He certainly failed to prevent the card from be used in any way people saw fit, and maybe that amounts to the same thing.

Mz|14 years ago

Hi johnfn.

I routinely have such discussions with my two ASD sons. They are not wired to readily comprehend social expectations. I do a lot of explaining. There is research out there on how "social contracts" get enforced as a moral issue and how violating the socially expected thing gets really extremely negative reactions even when the way the (typically) unstated social contract is violated falls clearly within the explicitly stated rules of a system. My best explanation is that most people don't do a good job of constructing effective rules so the social mechanism for attempting to enforce order anyway is to express moral outrage -- ie make it dangerous -- when someone violates the implied social contract, never mind that it isn't a violation of the actual stated rules. The friction inherent in this situation is part of why laws are enforced by judge and jury -- ie human judgment has to take over to make up for gray areas not explicitly covered by the stated rules.

Anyway, I apologize as I am sure I am butchering my point. I am sharing the observation for your edification because I largely agree with the logic of your post (edit: I agree with your logic even though I am someone who thinks what Odio did is asinine -- my innate wiring is that of a hippie tree hugger, much to the amusement of my sons who aren't wired that way at all, so I do find such things unpalatable, yet I think the solution is "make better rules, damnit" not "react with moral outrage when someone who is wired different from you plays by the rules but does something you wouldn't have done"). I don't imagine my observations will go over any better than yours, so the post is basically intended for you and I hope it is good food for thought for your purposes.

Peace.

napierzaza|14 years ago

If you have a take-a-penny-leave-a-penny jar, and somebody comes and takes 500$ worth of pennies. Do you think they are possibly abusing the system?

Or if someone said "Hey guys I brought this cake in for everyone to have some." and then someone later said "Oh, I stole the cake because I have some friends who wanted some cake. In fact they wanted the cake more than you guys, so I'm glad that you didn't get any".

gegegege|14 years ago

What Sam did was pure genius in a self promotion kind of way. Some people may not agree with his tactics but clearly he knows how to act on opportunity. The lynch mob on Facebook is somewhat out of control, and spans the spectrum of intelligence one would expect to find there. People who are calling for Sams arrest over this are just going overboard.

I completely agree that this is more a hack thing than a theft thing, it's within the bounds of the experiment.

sgentle|14 years ago

What makes me sad is the severe case of analogy fever going around. It's not just this situation, it's everywhere; when people hit a novel ethical challenge it's like it's too hard to confront it on its own terms, and it has to be dragged back down into being "just like" something less interesting. The world is changing in fascinating ways with brand new ideas and challenges to understand, and we're punting to tradition instead of doing them justice.

Well, you know what? Piracy isn't "just like" stealing, nor is it "just like" swapping tapes was in the 80s. Wikileaks isn't "just like" publishing someone's diary, nor is it "just like" the NYT publishing the pentagon papers. And this isn't "just like" Robin Hood, or stealing out of a collection plate, or totalitarianism encroaching on liberty, or a clever publicity stunt, or black hat hacking, or the tragedy of the commons or anything else. It's just... well, it's just like the Jonathan's Card case of 2011.

Analogies aside, did Sam Odio do the wrong thing? I think there are a few important aspects to consider:

What should the donors have reasonably expected would happen with their money and how firm a moral hold do they have on that expectation? I've seen a few people argue that they were essentially throwing the money out the window, but I'm not sure how well that applies. The Starbucks card is more attractive because it's more restricted. Nobody could use it to buy shoes or pay down their mortgage. It was intended for coffee, and I think the people donating expected it to be used for coffee.

So did he wrong the people who donated money? By that definition, yes - but our society tolerates a lot of different kinds of wrong. It's wrong to lie and wrong to stab someone, but only one of those is illegal. If people donate money intending it to be used for charitable coffee, and you use it for a different charitable end, how bad is that? At least, less bad than buying an iPad, more bad than using it for its intended purpose. It obeys the large-scale "paying it forward" end if not the particular means.

The act being wrong from the perspective of the donors doesn't mean it needs to be wrong for everyone, though. Sometimes you can do bad and good in the same action - feeding Ethiopian orphans surely must, by any measure, do more good than giving people coffee. How much bad is justified by how much good? I'm certain that everyone has an answer in them, and probably an uncomfortable one to think about too hard. For me, I think this makes it over the line as enough good to be worth it, but I'm not sure it would if I were more invested in the experiment.

There is an interesting sidenote that I think hasn't been addressed much. Would the reaction have been as bad if he'd bought $600 worth of Starbucks food and given it to homeless people? I suspect not. To me, that suggests that the actual end was less important to most donors than the means. That is, it wasn't a charity effort with a communal coffee card as a side-effect, it was a communal coffee card experiment with charity as a side-effect. Or perhaps the order of those preferences indicates where you stand on the morality of the act.

mentat|14 years ago

I'm unclear on how you're drawing the scope of donors vs "everyone". It's, for all practical purposes, impossible to make a judgment about the moral impact of an action for everyone. There are so many secondary effects of every action that instead you're choosing two points in that space of impact and saying coffee vs orphans, which is really conceding the whole point. Sam took money intended for one purpose and used it for another. The purpose was embodied in the will of the donors and no other people.

Take for instance a simple second order impact, someone gets a free coffee of the card and decides that while it was a good coffee, he or she should instead donate 10x that to feed orphans. If more than 10% of people using the card do this, then there's a 1:1 follow on donation effect to the orphans. That is essentially the idea of "pay it forward" as far as I understand it. Sam decided that betting on his fellow humans wasn't a good one (perhaps knowing his own moral failings) and decided to short circuit the process and make decisions for others. This is the essential problem and why it's not part of the "pay it forward" experiment. The theft was not paying it forward, it was paying it out. It was removing the opportunity for others to be inspired to give.

Udo|14 years ago

It's an interesting character study. Jonathan takes the high road and redirects Sam Odio to the public discussion which I think is a great thing to do instead of getting caught up in a personal confrontation. Then Sam Odio responds with:

  I think you took my olive branch and stomped on it.
In the light of what happened, you can say a lot of negative things about Sam Odio, but at least he's consistent.

georgemcbay|14 years ago

I don't agree with what Sam Odio did initially, but I also wouldn't exactly call publishing a screenshot of a private email from someone the "high road".

codeup|14 years ago

Jonathan doesn't even discuss what Sam made of the experiment, but just hands him to the Facebook mob.

VladRussian|14 years ago

it looks like he took the olive branch and shoved it up Sam's ...

Sam_Odio|14 years ago

Hm, I guess a lot can get lost in translation. :(

That "olive branch" comment wasn't intended to be negative. I was saddened by his reply. To address your point: I am not looking for a personal confrontation...just wanting to reach out and make sure he's OK.

dbuizert|14 years ago

I had a quick interaction with Lon on TC about the situation.

To me is sounds like "Sam" is doing this for personal gain. It feels like promoting, marketing. Because in all the posts about this, referrals are thrown to his business and his brothers. Which to me is wrong in the first place, as it was about the card not their damn business.

Secondly, it was theft wasn't it? The card wasn't his, it was a good that was lend to him. In this case not only him but severals others as well. It was lend in a leap of faith, no matter it was an experiment or it wasn't. It wasn't lend to be stolen from. If everyone steals something they lend, the world would be an even shittier place. Because if that was the case, I am going to try and borrow a car.

So it was illegal in the first place. Second place he used script to monitor the card and its movements. Which is illegal unless he had a wiretap approved. Third, he was not the owner so he committed theft. Fourth, if it was for charity - USE YOUR OWN GODDAMN POCKETS! You sold a business in the past to Facebook, you have more then enough to go buy.

Or am I seeing this all wrong? Could be, as I am far too young to maybe see the greater good.

michaelschade|14 years ago

> Second place he used script to monitor the card and its movements. Which is illegal unless he had a wiretap approved.

Not stating my position on this entire debate with this comment; but, to be fair, he was simply monitoring an API that Jonathan himself provided to see the balance, so there was no wiretapping or illegal card accessing to determine balance going on.

lucasjake|14 years ago

I never understood why ripping this experiment off was novel. If I put a 100 dollar bill on the street and said "take it, and do something charitable with it," and you subsequently took it, and then bought two handles of liquor and called it a day, why should I find you interesting?

The whole experiments novelty is how about accessible the money is, so who cares that you can run some script and rip it off?

codeup|14 years ago

The way this is being debated here is quite emotional and superficial, resembling the discussion on Facebook.

As far as I see, there was an open unprotected commons, and some passer-by just took everything to do with it what he wants. You may rightly find this a sad thing, but you shouldn't be too surprised. This is a well known dilemma, there are enough studies dealing with this. There's a reason why copyleft licenses establish a commons protected by copyright law.

raganwald|14 years ago

I am confused as to how redirecting Sam to talk to the other participants is “stomping” on anything.

nhangen|14 years ago

From Odio in the comments on the post:

"I think you took my olive branch and stomped on it."

No Sam, an olive branch would have been to return the money with an apology. Better yet, what he did to you is the same thing you did to his experiment.

robryan|14 years ago

I have to say that I prefer that this is where the money went rather than what I assumed was happening in that people were just using it for their own personal gain. This conclusion is one which would have been hard to draw before the experiment started, the much more likely cases would have been it working well or flat out abuse.

It would be really interesting to see the same thing but with some way to enforce a limit of say $30 per transaction and no gift cards. From some limited observation of the Twitter feed everything appeared to work well while the balance stayed sub $30 which would have essentially been enforcing the conditions I'm suggesting.

ravisarma|14 years ago

There is much talk of honour systems and social contracts. None of us sign a literal social contract; it is a way to name an arrangement of affairs that we semi-willingly enter into (if you buy into it; on the other hand you may not: a baby born dependent on the world has neither the ability nor the wherewithal to enter into contracts - but that's another debate).

Sam can be seen to be acting as an agent of those in the periphery of the social contract, those who participate in it not because of mutual gain but because of implicit or explicit threat. The central question, IMHO, is one of what their claims are on our moneys (or social experiments). Sam quotes Mill and (again IMHO) legitimately raises deeper ethical considerations. In that sense, Sam's experiment is a deeper and significantly more interesting version of the original one, and the results (including the response) deserve examination - at least once the built-up rage is spent.

urbanjunkie|14 years ago

Giving to charity should be a personal decision, not something used to raise one's own profile or to prove a point.

His email to Jonathan, and his subsequently passive aggressive "olive branch" reply also demonstrate how he's totally failed to get that this is a community reaction, he's abused a commons, for which he is rightly getting castigated.

With any luck, he'll grow up, realise that his narrow world-view isn't inherently superior other people's. If he really wants to show he cares, he should donate his own time, and his own money to worthwhile causes.

Sam - go spend a month somewhere like Uganda, there is a huge amount to do - I can even hook you up with a couple of charity contacts if you want.

innes|14 years ago

If I may be uncharitable, to summarise:

Guy: Hey, look at me guys! I did a sorta hack where you can put money on a card and people with smart phones can get free coffees!

Guys: Wow, that's... cool for some reason! It feels good when putting money into this card to think that people with smart phones somewhere can get a free coffee.

Guy#2: Hey! look at ME, guys! I hacked that hack thing that was somehow cool and good. AND I gave peoples' money to CHARITY! Pretty awesome of me huh?

Everyone: Wow dude. Saddened and appalled. You have ruined an altruistic and somehow cool enterprise.

Guy#3: Pfft, all a bit melodramatic don't you think.

Everyone: [scowls. downvotes guy#3]

Later...

Guy#4: Hey guys, look at this article about how iPhone/Android is better than Android/iPhone.

[normality resumes]

innes|14 years ago

I like HN coming to for the links. I just wish I could refrain from poking fun at the sensitive egos of some commenters... sigh. Must try harder.

sondh|14 years ago

The Jonathan Card experiment was a good one to watch but then this Sam misusage of Jonathan Card experiment turned out to be even better. This is no personal but at least I can see a few things here:

- Sometimes we should try stupid things (like trying to get money from a Starbucks card), eventually we will success! Probably this is the same idea with the trend these days: fail often, fail fast, fail cheap (kind of). - Don't be greedy. This one is obvious. If you happen to find an exploit of a system, don't act like a jerk! Tell the admin/webmaster/etc. so he can fix it without further damage. - Anything else HN?