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warmfuzzykitten | 4 years ago

There are other possibilities than "they lied". The most likely explanation is that the branch in India used tactics that were specifically forbidden by corporate policy formulated in the United States, that corporate management was unaware that it took place, and is now plenty embarrassed to hear that it did.

It's not necessarily true, by the way, that they wouldn't have gotten flack from Congress if they'd initially testified that they use sales and product data only they possess to find out which third-party products are both profitable and vulnerable to lower-cost competition, use it again to design competing house brands that are identical to the third party products down to the smallest detail, and follow that up by using their website to promote the knockoff products as preferable to the third party products they've ripped off. This is not a standard industry practice and would likely not be defensible as "It's just a house brand, like Safeway Soup. What's the big deal?"

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