Can confirm, I work in the POS space and most of the restaurants we work with increase their prices to cover the comission charges from the delivery service. DoorDash has a policy that pickup prices have to match in-store (restaurants are still charged comission though), but delivery can be marked up by whatever you want.
That and the extra service fees they charge to customers (they are a lot more in the US [0]), means you can end up paying double what it would be if you got off your ass and walked down the street to order :-)
Any contract that prohibits price differentiation between sales channels should be flat out illegal. Those kind of contracts are nothing short of evil.
Most pizza-places here attempt to avoid the "(wolt|foodora) tax" price increase for pickups by offering free drinks if you call and order instead of doing it through the app.
Wouldn't be surprised if they start splitting into separate legal entities soon to get out of the pickup price matching restrictions.
fy20|4 years ago
That and the extra service fees they charge to customers (they are a lot more in the US [0]), means you can end up paying double what it would be if you got off your ass and walked down the street to order :-)
[0] https://www.restaurantbusinessonline.com/technology/uber-eat...
beefield|4 years ago
cotillion|4 years ago
Wouldn't be surprised if they start splitting into separate legal entities soon to get out of the pickup price matching restrictions.