Author here, thanks for your comment! Can you elaborate on what you’d hope to see in such a case study? Maybe I can file that away for a future post. I mentioned incident analysis as one way to put these perspectives to _use_, would a case study of applying lessons learned from incident analysis towards roadmap / work planning fit the bill? (As an aside, there’s lots of that at https://www.learningfromincidents.io/).Also curious to know what you believe the more common framework looks like.
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