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fphilipe | 4 years ago

> Facebook aside you really see this across the board on almost any platform, that once the product reaches it's 1.0 stage, (where it is good, does what the users want it to do, and has realised its vision) it begins a process of gradual decay, as the focus of the product managers (now panicking to find some statistics to improve to show their bosses) shifts from "building functionality" to "increasing engagement/retention/active users per month".

Best example for me: Revolut. The app and product as a whole was so simple and good.

One year ago (or maybe 1.5 years ago) it started going downhill, fast. The app got so complicated that I often simply cannot find what I'm looking for (my card or the balance in a specific currency). Everyone I know using Revolut has the same complaint, especially older people like my parents or in-laws.

I don't get it and it makes me sad.

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