eBay works well until something goes wrong, then it fails totally. The reason is that it is totally automated. When you received a “letter” like the one you got it is natural to assume that there is someone behind it who knows what they are doing. In fact it is a bot.
You cant ask a bot “why” it did something. It doesn’t know. eBay is a much too early version of machine “intelligence”. In fact it is not intelligent at all. This makes life easy for thieves.
The whole business model assumes that no one will ever have to be paid wages to sort things out. There is no budget to do so. The complaint process is just a bit of theatre to disguise the fact that you are being gaslighted.Time spent on getting a reply is time wasted. “They” don't care. In fact “they” don’t exist.
No comments yet.