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ta20200710 | 4 years ago

EC2 or S3 showing red in any region literally requires personal approval of the CEO of AWS.

discuss

Is this true or a joke? This sort of policy is how you destroy trust.

jedberg|4 years ago

From what I've heard it's mostly true. Not only the CEO but a few SVPs can approve it, but yes a human must approve the update and it must be a high level exec.

Part of the reason is because their SLAs are based on that dashboard, and that dashboard going red has a financial cost to AWS, so like any financial cost, it needs approval.

bsedlm|4 years ago

maybe we gotta consider the publicly facing status pages as something other than a technical tool (e.g. marketing or PR or something like that, dunno)

marcosdumay|4 years ago

If you trust them at this point, you have not being paying attention, and will probably continue to trust after this.

jeffrallen|4 years ago

Well, no big deal, there's not really a lot of trust there to destroy...

dia80|4 years ago

Unfortunately, errors don't require his approval...

dekhn|4 years ago

Uhhhhh... what if the monitoring said it was hard down? They'd still not show red?

choeger|4 years ago

Probably they cannot. They outsourced this dashboard and it runs on AWS now ;).