[plausibledeny]

Isn't this the equivalent of "complaining about your meal in a restaurant, I'd like to see you do better."

The point of eating at a restaurant is that I can't/don't want to cook. Likewise, I use AWS because I want them to do the hard work and I'm willing to pay for it.

How does that abrogate my right to complain if it goes badly (regardless of whether I could/couldn't do it myself)?

[cube00]

I think the distinction is you can say "I pay good money for you to do it properly and how dare you go down on me" but you become an "armchair infrastructure engineer" when you try and explain how you would have avoided the outage because you don't have the whole picture (especially based on a very carefully worded PR approved blog post).