All I can say is "welcome to hell". I had a job managing ~13 Facebook Apps and permissions, which I left in August for greener pastures. The opportunity not to work with Facebook (or WhatsApp or Instagram) was a huge reason.
Have you tried taking backup of those apps? If not then I'm sorry to tell you my friend that you're yet to witness the true Hell.
I want to delete my FB account, So I initiated backup(download of page) for my apps, One such app had large number of users and so I expected the download file to be ready in couple of days as informed by FB. It showed 'Pending' for a long time.
Several months have passed, My download didn't get generated and the 'Request a download' button is again active. That promised email from FB never arrived nor does it show that the download files were ever generated(Other pages with smaller users show that). FB for some reason has decided not to provide me with the download of my FB page.
Now I cannot delete my FB account until this gets sorted and I don't know how to sort this out.
In all seriousness, what's driving me nuts is that they say they'll reply "by the end of the next business day", and there's NO response AT ALL.
What the hell are we supposed to do? We've been using the API for over 2 years. It's in the happy path UX. Removing it and creating a new UX for uploading individual photos feels insane just because nobody is there to flip the switch on our account.
Apply for a job at FB, contact engineers thru internal email. I actually did that at one large software company, and fixed their crappy docs in the process :)
Abishek_Muthian|4 years ago
I want to delete my FB account, So I initiated backup(download of page) for my apps, One such app had large number of users and so I expected the download file to be ready in couple of days as informed by FB. It showed 'Pending' for a long time.
Several months have passed, My download didn't get generated and the 'Request a download' button is again active. That promised email from FB never arrived nor does it show that the download files were ever generated(Other pages with smaller users show that). FB for some reason has decided not to provide me with the download of my FB page.
Now I cannot delete my FB account until this gets sorted and I don't know how to sort this out.
julianilson|4 years ago
julianilson|4 years ago
In all seriousness, what's driving me nuts is that they say they'll reply "by the end of the next business day", and there's NO response AT ALL.
What the hell are we supposed to do? We've been using the API for over 2 years. It's in the happy path UX. Removing it and creating a new UX for uploading individual photos feels insane just because nobody is there to flip the switch on our account.
ffhhj|4 years ago