[jonathonf]

Was it 80%* or 96%?

Was Phacility paying for a dedicated IP or not?

If someone from a company is lying to you then is this really an overreaction?

(*Was 80% cherry-picked from a particular domain and so used in a purposefully misleading way? Should a sales rep have access to that sort of data anyway?)

[CodesInChaos]

Perhaps only one of the numbers includes sending attempts to addresses already blocked by mailgun (e.g. due to a previous bounce).