[ggfgg]

To be fair we used to get that a lot in retail stores in the UK. I bought my first DSLR many years ago from a large high street retailer (John Lewis) and was disappointed to find it was used, slightly damaged and carefully repackaged. When confronting them about it they weren’t very interested in making it good. I had to chargeback them with my credit card company. After which they referred it to a debt collector to recover the cost of the goods. The collector told them to go away after being shown the chargeback forms.

The benefit of Amazon is they actually have decent customer service once you’ve navigated the ocean of crap they sell. Really you can’t got to Amazon unless you know exactly what brand and product you’re after already. Once that’s done I’ve never had any problems. In fact some of the “garbage” brands are absolutely fine too.