[American12143]

A few comments:

1) Why shouldn't one be compensated for a faulty product? Considering all we have is the OP's word for it, it appears that there was no faulty use and the product (whether the entire product line or that individual set of headphones) likely had some issue. You say it was an "accident", as if it were some act of God and not an act of physics.

2) Yes, Americans are crazy on independence, apparently you have a different definition for the word. Independence doesn't mean that people can push out faulty products and the populace just has to deal with it. Independence does not mean no one takes responsibility for issues they cause.

3) The American system is much better than what I have seen in the rest of the world where you can just push out faulty medicine or have faulty surgeries, for example, maim people and then get away with paying them some meager $20k total, forcing them to rely on public services and pushing them to borderline poverty for life.