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ryguytilidie | 4 years ago

I absolutely cannot stand the way these TV providers continually try to rope their customers into their disputes. This happened when I had directv, it happened when I had comcast, it happens now with YoutubeTV.

I would never in a million years, as a business owner, message one of my clients and blame a vendor for bad service and want them to help solve the dispute.

I just do not get the thought process here. "Well, these people are paying us a ton of money every month and we're just swimming in profits. Lets ask those same customers to try to get us a better deal for us with Disney so that we'll be more profitable!

No.

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timmg|4 years ago

> I would never in a million years, as a business owner, message one of my clients and blame a vendor for bad service and want them to help solve the dispute.

If you were re-selling a vendor's product and the vender raised their prices (to you) by, say, 50%: you'd be silly not to explain to your customers what happened.