When I was at fb they had an internal email address called oops where you could forward issues like these. So maybe you can ask a friendly employee if that's still the case, and if they can help.
No need to be rude. From what I recall, the Oops system originally allowed any employee to request action on behalf of anyone, but they changed the policy not too long ago that you can only request help for people you know personally and are vouching for. The team behind it simply does not have the resources to help everyone, which yes, absolutely sucks for people impacted (I'm in a similar boat with a longtime Google account).
jquast|4 years ago
How could she know someone at Facebook? Why would you think this is helpful advice?
You surely behave like an ex-FB employee
romanhn|4 years ago