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ergest | 4 years ago

That’s because metrics are great for optimization and fine tuning features but terrible for innovation

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rch|4 years ago

One reason might be that great innovators don't naturally gravitate towards middle management (or management consulting), so the metrics are flawed out of the gate.

dwaltrip|4 years ago

We don't have the tools to measure the complex dynamics and factors that result in innovation.

kqr|4 years ago

Do you have evidence for this claim? I think metrics are absolutely invaluable for innovation.

What is innovation but throwing 100 things at the wall and seeing which two of them stick? And to quickly get a sense of which things have stuck to the wall, metrics are the only reliable way.

smugglerFlynn|4 years ago

It probably depends on the type of innovation. If you are trying to do things differently, metrics are invaluable — most modern internal innovation teams use metrics to build and manage an idea funnel.

However, if your innovation strategy is to do different things, you will likely be focused on market differentiation, customer development etc. Common practice is to refer to AARRR metrics for this, but it’s not like metrics themselves are the main focus.