The feedback is totally fair. What we do is conduct live "learning sessions" with experts in aspects of our implementation that go through tutorials on specific technical aspects of the platforms. These learning sessions are recorded and referenced next to the text based documentation that complements inline comments in the code. They are not a replacement for the text based documentation. Think of them as equivalent to various YouTube videos you might reference when learning how to do something. You might read the particulars in a piece of documentation but then also watch a walk-through of a specific piece of technology if you find that helpful.
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