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glup | 4 years ago

Obfuscating the total cost when the consumer is making decisions—-the menu price is like the listed price in Google Flights, then taxes and tips are kind of like the baggage and seat fees on low cost airlines.

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beerandt|4 years ago

It's not obfuscation if it's entirely at the customer's discretion.

Google flights doesn't allow me to choose what percentage in fees I feel is appropriate for the service.