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klmr | 4 years ago

I’m a huge fan of the Sony high-end line, and am currently using the WH-1000XM4 myself. They’re excellent, but they do share quite a few of the annoyances listed in the OP article (in particular the delay when going from call to audio and vice versa, and the audio quality degradation; though, truth be told, I believe that’s a macOS issue), and they have their own annoyances. Most prominently, the utterly useless “second device pairing” audio message that plays for a full four seconds and drowns out whatever else you were listening to. I routinely need to ask people on a call to repeat what they said because of this. Yet Sony arrogantly states that this message is somehow “important” and therefore can’t be disabled.

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TurningCanadian|4 years ago

I believe the audio quality degradation when using the mic is a limitation of Bluetooth bandwidth. It switches to a different profile capable of sending and receiving audio instead of only receiving.

klmr|4 years ago

Yes, it switches to a different audio codec, that’s unavoidable due to bandwidth limitations. However, macOS insists on using a worse codec than necessary (SCO instead of SBC) and, at least with my MX4 headphones, this badly scrambles audio, at least intermittently. I’ve stopped using the headphone microphone because it was unbearable. I’ve tried playing with the bluetooth settings but nothing seems to fix this.

eptcyka|4 years ago

It's definitely not an issue with bandwidth, instead it's an issue of standardization. There just doesn't exist a bluetooth profile that supports high quality duplex audio communications between two devices. It's pathetic.

blinkingled|4 years ago

Oh yeah I forgot about the second device pairing message - definite annoyance! I actually have used it with work macOS laptop (Big Sur) a few times but did not notice anything odd.