[barbe]

I don't know where you all are, but many U.S. communities have senior centers that have volunteers to help seniors with computer issues. Also, in the U.S. every county inn every state has an office called the Area AGency on Aging, and they provide free help to know what community resources are there, help seniors sign up for Medicare and Medicaid, and they also have an ombudsman office to help with assisted living and nursing home issues. Just google the county name where they live, then Area Ageny on Aging phone number, and it should come up.