[mfrommil]

It depends on what the process is for.

Regulatory / legal compliance? Solid process = good

Non-customer-facing repeatable operations? Solid process = good

Financial controls (with the right level of flexibility for smaller/quick decisions to be made)? Process = good

Restricting creative/knowledge worker teams - whether design, product, marketing, engineering - with over-burdensome "process for the sake of the process" = quick way to lose good talent and kill good ideas before they come to life