[mc_woods]

If what he says is true, then legally, the issue is with Google. It is Google he had the contract with. The contract allowed Google to terminate his data service, which they did. However, it is Google to which he pays his money and with which the contract exists. The fact that under the hood they use T-Mobile, doesn't matter.

I was tempted to switch, but now. No. Staying far and wide away. Not for the locking, but the terrible customer support.