top | item 30693934 Amazon used tactic to make it harder to quit Prime – cancellations dropped 14% 25 points| pseudolus | 4 years ago |businessinsider.com | reply 4 comments order hn newest [+] [-] booi|4 years ago|reply Is this really nefarious? Seems more like normal churn reduction techniques… [+] [-] TylerH|4 years ago|reply Yes, actually. According to current FTC rules, canceling a subscription has to be as easy or easier than signing up for it. Lina Khan is great, and a shining example of why votes matter and both parties aren't the same. load replies (2) [+] [-] ichugwindex|4 years ago|reply Still easier than cancelling with your cable provider.
[+] [-] booi|4 years ago|reply Is this really nefarious? Seems more like normal churn reduction techniques… [+] [-] TylerH|4 years ago|reply Yes, actually. According to current FTC rules, canceling a subscription has to be as easy or easier than signing up for it. Lina Khan is great, and a shining example of why votes matter and both parties aren't the same. load replies (2)
[+] [-] TylerH|4 years ago|reply Yes, actually. According to current FTC rules, canceling a subscription has to be as easy or easier than signing up for it. Lina Khan is great, and a shining example of why votes matter and both parties aren't the same. load replies (2)
[+] [-] booi|4 years ago|reply
[+] [-] TylerH|4 years ago|reply
[+] [-] ichugwindex|4 years ago|reply